Your tracking information is not updating.Updated 7 months ago
If your tracking information for shipments within Germany hasn’t updated for 7 consecutive days, please contact us at [email protected].
For international shipments, we kindly ask that you wait 14 consecutive days without movement in the tracking.
Please note that we are unable to assist further if the specified period of 7 or 14 days has not yet passed.
After that, we will help you receive your order as quickly as possible!